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according to a recent survey made by automation software company UiPath, a large majority of workers (approximately 60%) believe that AI-powered automation solutions can mitigate burnout and significantly improve job satisfaction. Additionally, 57% of respondents expressed a more positive perception of employers that integrate business automation to support their employees and streamline operations than employers that do not, reflecting their favorable attitude toward such practices.
As workloads intensify, 28% of people say they take on additional responsibilities due to layoffs or hiring freezes. 29% of workers worldwide experience burnout. This is fueling a growing reliance on artificial intelligence tools for relief.
The automation generation
These factors are contributing to the rise of what has been dubbed the “automation generation”: professionals who are proactively embracing automation and AI to enhance collaboration, foster creativity, and increase productivity, regardless of age or background. demography.
These people actively seek technologies that enhance their professional and personal lives, while striving to avoid feeling dehumanized.
One of the key insights from the survey is that 31% of respondents are actively using business automation solutions in their workplaces.
The Automation Generation subgroup believes they have the resources and support they need (87%) to carry out their responsibilities effectively. Additionally, 83% of these workers believe that business automation solutions can effectively mitigate burnout and improve job satisfaction.
“With more than half of those surveyed saying they believe automation can address burnout and improve work fulfillment, it is clear that AI-powered enterprise automation technology is already positively impacting business and technical workers and helping them to reduce time spent on repetitive tasks and focus on more critical and rewarding work,” Brigette McInnis-Day, director of people at UiPath, told VentureBeat.
He highlighted that this statement is reinforced by the fact that among those surveyed who are already using business automation solutions, 80% believe that these solutions allow them to perform their work more effectively, and 79% have a more positive perception. of employers implementing business automation solutions. automation than those without.
The survey, administered in March 2023, was conducted in partnership with Researchscape. It got responses online from 6,460 executives around the world. Top results were weighted to ensure representation of each country’s GDP, with the following distribution: US (55%), Japan (10%), Germany (9%), India (8%), UK ( 7%), France (6%), Australia (4%) and Singapore (2%).
Address office workloads through AI
The survey reveals that workers around the world are increasingly embracing automation and AI-powered tools to tackle mundane tasks.
Specifically, respondents expressed a desire for automation to help with tasks such as data analysis (52%), data entry/creation (50%), IT/technical troubleshooting (49%), and report generation. reports (48%).
When asked about the sources of their burnout and job fatigue, respondents highlighted working beyond scheduled hours (40%), pressure from managers and leaders (32%), and excessive time spent on tactical tasks (27%). %) as the main causes.
“AI-powered automation emerges as a solution to alleviate these major causes of burnout, enabling workers to quickly and effortlessly locate and analyze data, while simplifying time-consuming and repetitive tasks.” McInnis-Day told VentureBeat.
Automation generation workers emphasize flexibility, career advancement, and focused work time. In terms of the impact of automation tools on their jobs, respondents expressed a desire for more flexibility in their work environments (34%), time allotted to acquire new skills (32%), and hours spent on critical tasks (27%). %).
“Unlike previous defining generational categories, the automation generation spans all ages and demographics,” McInnis-Day explained. “It is professionals who are embracing AI to be more collaborative, creative, and productive, as well as using these technologies to deliver more fulfilling and positive work experiences, enrich their personal lives, and generally avoid feeling like robots. They are looking for a renewed and revived sense of purpose in their work, and automation is helping them realize that.”
Unsurprisingly, the survey revealed that younger employees are more receptive to these new technologies. Majorities of Gen Z (69%), Millennials (63%), and Gen X (51%) respondents strongly believe that automation has the potential to improve their job performance.
“Among workers surveyed, 31% of respondents said they were already using enterprise automation solutions (of this group, 39% were Millennials and 42% were Gen Z). Additionally, of the 31% who already use business automation solutions, 87% feel they have the resources and support to do their job effectively,” added McInnis-Day. “The findings demonstrate that employees using AI-powered automation believe in their ability to advance their careers and support work-life balance.”
According to McInnis-Day, persistent economic uncertainty and the need for organizations to achieve more with fewer resources will drive a growing demand for automation and AI-powered tools. She said that companies that take an open and adaptable approach to implementing AI are better positioned to attract qualified employees who can contribute to their success.
“The top resource that the automation generation identified as the key thing that would help them do their job better and/or move forward was technical tools and software,” he said. “Fifty-eight percent of respondents indicated they were looking for these technology tools to help them respond to today’s job market and economic pressures.”
She advises business leaders to equip their workers with AI-powered automation tools to thrive in an automation-first world and alleviate resource constraints.
“The results of this survey provide compelling evidence that embedding AI-powered automation across the organization is not only a smart investment, but also aligns with employee preferences,” he said. “With workloads increasing and employees seeking careers that offer a healthy work-life balance, the integration of AI-powered automation becomes crucial to delivering more fulfilling and positive work experiences.”
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